Q1. Can I have a sample order for Alu Profile?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: General sample needs 7-9 days. Mass production time needs 4-5 weeks.
Q3. Do you have any MOQ limit for LED Lights?
A: Almost no MOQ, but also depends on products.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for LED lights?
A: 1 let us know your requirements or application.
2 We quote according to your requirements or our suggestions.
3 customer confirms the samples and places deposit for formal order.
4 We arrange the production.
Q6. Is it OK to print my logo on Ceiling Light?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: What is the warranty of your products?
A: Yes, we offer 3-5yrs warranty to our products. After the warranty period, we can continue to provide after-sales service of products and replacement of spare parts with less cost.